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- info@softcare.fi
- 09 887 0430
Last updated 08.02.2019
If you wish to review, correct, modify, or delete personal information about you, file a complaint, or obtain further information, you may contact us by email at info@softcare.fi or by mail at
Soft Protector Oy, P.O. Box 100, 02761 Espoo, Finland.
When you purchase products from our online store, we collect the personal information you provide during the purchase and sales process, such as your name, address, and email address.
When you browse our online store, we also automatically receive your computer’s IP address so that we can gather information about your browser and operating system.
Email marketing. If you have given your consent, we may send you emails about our online store, new products, and other updates. You may unsubscribe from emails at any time.
How We Obtain Your Consent
When you provide us with personal information to complete a purchase, verify payment, arrange delivery, or process a return, we assume that you consent to our collecting and using it for that specific purpose only.
If we request personal information for another purpose, such as marketing, we will request your separate consent or give you the opportunity to decline.
How You Can Withdraw Your Consent
If you have given your consent and change your mind, you may withdraw your consent at any time by contacting us by email at info@softcare.fi or by mail at
Soft Protector Oy, P.O. Box 100, 02761 Espoo, Finland.
We may disclose your personal information if required by law or if you violate our website’s terms of use.
Our website (https://www.softcare.fi/) is hosted by WP-palvelu, operated by Seravo Oy. For more information about their privacy practices, please visit
https://wp-palvelu.fi/gdpr-tietosuoja-asetus-ja-wordpress.
We use software such as WordPress and WooCommerce to operate our online store. Your data is stored in our databases and kept on a secure server behind a firewall.
For payment processing, we use Paytrail’s secure payment service. If you choose a direct payment method, Paytrail processes your payment card information. The data is encrypted using the SHA-256 encryption algorithm. Transaction information is retained only as long as necessary to process the payment. For more information, please refer to Paytrail’s terms of use.
Third parties collect, use, and disclose information only to the extent necessary to perform the services they provide.
Some service providers, such as payment processors, have their own privacy policies. We recommend reviewing them to understand how your personal information is handled.
Please note that some service providers may be located in a different country or jurisdiction than you or us. In such cases, your information may be processed in accordance with the laws of that country.
When you leave our website or navigate to a third-party website, this privacy policy and our website’s terms of use no longer apply.
We protect your personal information by following reasonable precautions and industry best practices to prevent it from being accessed, altered, or lost.
Payment card information is encrypted using SSL technology. Please note, however, that no method of transmission over the internet or electronic storage is completely secure.
What Cookies Are
Cookies are small files that are stored on your device and enhance your user experience.
How We Use Cookies
We use cookies for purposes including:
ensuring the website functions properly
improving user experience
tracking visitor statistics and purchasing behavior
optimizing marketing and advertising
We also use third-party analytics tools, such as Google Analytics.
Blocking Cookies
You can block cookies through your browser settings. Please note that blocking cookies may impair the functionality of the website.
By using this website, you confirm that you are of legal age or that you have your guardian’s consent to use it as a minor.
We reserve the right to modify this privacy policy at any time. Changes take effect immediately upon being published on the website.
If our company merges with or is acquired by another company, your personal information may be transferred to the new owners so that we can continue to provide products and services.
Join our loyalty program and receive a 15% discount on your first order. We will also send you current offers and care tips via email.